Cookies Policy

Villaverde Azores has published a cookie policy that is publicly accessible to all our customers. To find out what cookies are and how they are used on our websites, read the cookie policy below. If you would like to disable cookies on this device, please read the information on “How to manage cookies”. By opting out, some parts of our website may not function properly.

What are cookies

Cookies are small text files that a website, when visited by any user, places on your computer or mobile device through your browser. The placement of cookies will help the website to recognize your device the next time the user visits it, retaining only information related to the user’s preferences, not including personal data.

What are cookies for?

Cookies are used to help determine the usefulness, interest and number of uses of websites, allowing greater speed and efficiency in browsing, eliminating the need to repeatedly enter the same information.

What type of cookies do we use?

Strictly necessary cookies: They allow users to browse the website and use its applications, as well as access secure areas of the website. Without these cookies, the services you have requested cannot be provided.

Analytical cookies: They are used for the purposes of creating and analyzing statistics, in order to improve the functioning of each website.

Functionality cookies: They store the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit it. They avoid, for example, entering user names each time they access it.

These types of cookies used may be:

1. Permanent cookies: These are those that are stored at the browser level on access equipment, such as PCs, Smartphones and Tablets, and are used whenever a new visit is made to one of our websites. As a rule, they are used to direct navigation to the user’s interests. 2. Session cookies: These are so-called temporary cookies that remain in the browser’s cookie file until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, which allow us to identify problems and provide a better browsing experience for the user.

How to manage these cookies?

All browsers allow the user to accept, refuse or delete cookies, through the respective browser settings. Please note that, when deactivating cookies, some services may no longer function correctly, partially or even completely affecting navigation on our websites. See below for each browser how to disable this option:

Internet Explorer

1) Click on the “Tools” menu and choose the “Internet Options” option; 2) Select the “Privacy” tab; 3) Move the bar to the top, where “Block all cookies” will appear. http://windows.microsoft.com/en-EN/windows-vista/Block-or-allow-cookies

Mozilla Firefox

1) Click on the “Tools” menu; 2) Select “Options”; 3) Click on the “Privacy” icon, found on the top panel; 4) In the “Cookies” section, deactivate the option “Accept cookies from websites”; 5) Click “OK” to save the changes and close. http://support.mozilla.org/pt-PT/kb/Activar%20e%20Desactivar%20cookies?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies

Google Chrome

1) Click on “Customize and Control Google Chrome”; 2) Select the “Tools” option; 3) Click on “Clear browsing data”; 4) In the selection box, “Clear the following items from:” choose the option “always”; 5) Select the first 4 options and click on “Clear browsing data”.

http://support.google.com/chrome/bin/answer.py?hl=pt&answer=95647&topic=14666&ctx=topic

Safari

1) Click on “Edit”; 2) Select “Preferences”; 3) In the top panel, select the “Security” icon; 4) In the “Accept cookies” section, select “Never”. http://support.apple.com/kb/HT1677?viewlocale=pt_PT All About Cookies – http://www.allaboutcookies.org/

Privacy

No personal information is collected on the Villaverde Azores website without the consent and knowledge of its users, nor is this data transferred to third parties, and any data provided to us will be treated with the security and confidentiality guarantees required by the General Protection Regulation of Data.

How is user data collected?

User data is collected in two different ways through our website: (1) when submitting the contact form on the “CONTACTS” page of our website, which will redirect the personal data “Name”, “Email” and “Message ” to the Villaverde-Azores email and (2), through our website reservation management plugin. The data collected by this plugin serves the purpose of better management of reservations, the check-in process for our customers and the use of this data for information from the SEF (Foreigners and Borders Service). The personal data collected are (1) Name, (2) Address, (3) Email, (4) Telephone and (5) Country of the customer.

Where is the data sent?

Visitor data is checked using an automatic spam detection service (Askimet) and is resent to the Villaverde Azores email so that appropriate follow-up is given (Reply to contact request or reservation management).

Analytical data collection

Some personal data relating to visits are collected automatically and are used to produce statistics on navigation on the Villaverde Azores website.

We use Google Analytics, which produces statistical reports related to access and use of the website, namely, among others, the number of visits, the number of pages viewed and the duration of visits.

Who is the data shared with?

All personal data will not be transmitted or communicated to third parties, whether partners, cloud services or others.

User rights

The data subject is guaranteed the right to access, update, rectify or delete their personal data, upon written request addressed to the Personal Data Protection Officer (here)